Voltfox Privacy Policy
Last updated: 18.09.2025
Voltfox Inc. (“Voltfox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you use our websites, applications, software, platforms, and related services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.
1. Information We Collect
- Personal Information: name, email address, phone number, job title, and company information when you register or interact with us.
- Account Information: login credentials, subscription details, and usage preferences.
- Payment Information: billing address and payment method details (processed securely through third-party providers).
- Technical Information: IP address, browser type, device identifiers, operating system, and usage activity.
- Environmental and Operational Data: data you or your organization input into our platform (e.g., energy consumption, emissions data, procurement details).
2. How We Use Information
- Provide, operate, and maintain our Services;
- Process transactions and manage billing;
- Personalize and improve user experience;
- Respond to inquiries, provide support, and communicate updates;
- Conduct analytics, research, and product development;
- Ensure compliance with legal and regulatory obligations.
3. How We Share Information
We do not sell personal data. However, we may share information with:
- Service Providers: trusted third parties providing hosting, payment processing, analytics, and IT support.
- Legal and Regulatory Authorities: when required to comply with applicable laws, regulations, or court orders.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Affiliates and Partners: to the extent necessary for joint services or collaborations, subject to confidentiality obligations.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
5. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
As a U.S.-based company, Voltfox may transfer and process data outside your country of residence, including to the United States. Where applicable, we will ensure that appropriate safeguards (such as Standard Contractual Clauses or other lawful mechanisms) are in place to protect your information.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or update your personal data;
- Request deletion of your personal data;
- Restrict or object to certain data processing activities;
- Withdraw consent where processing is based on consent;
- Data portability, where applicable.
Requests can be submitted to [email protected]. We will respond in accordance with applicable data protection laws.
8. Cookies and Tracking Technologies
Our Services may use cookies, web beacons, and similar technologies to:
- Enable core site functionality;
- Analyze usage patterns and improve performance;
- Provide personalized content and marketing.
You can control cookie preferences through your browser settings, though disabling cookies may affect functionality.
9. Children’s Privacy
Our Services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it promptly.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Services. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
Email: [email protected]Address: Voltfox Inc., 16192 Coastal Hwy, Lewes, DE 19958, USA